Privacy Policy
Effective Date: July 18, 2025
Sacred Valley Swag (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data on our e-commerce website www.sacredvalleyswag.com (the “Website”). It outlines your rights under Ecuador’s Ley Orgánica de Protección de Datos Personales.
See our Cookies Policy for details on cookies we may use.
1. About Us
We are Sacred Valley Swag, a company based in Loja Ecuador. We operate the Website and manage your personal data. Contact us at: yo@sacredvalleyswag.comÂ
2. Data We Collect
We collect:
- Your Input: Name, email, phone, billing/shipping addresses, payment details (e.g., for orders or contact forms), and account details (e.g., username, order history).
- Automatic Data: IP address, device details, browsing activity, and shopping cart data. We may use cookies (see Cookies Policy).
- Third-Party Data: Order status from payment or shipping providers. We may receive usage data from analytics or advertising providers (e.g., Google Analytics, Facebook Pixel).
We only collect essential data and avoid sensitive information (e.g., health) unless required with your consent.
3. How We Use Your Data
We use your data to:
- Process orders and deliver products (contract).
- Manage accounts and respond to inquiries (contract or consent).
- Improve the Website (legitimate interest).
- Send marketing emails (with consent, opt-out available).
- Analyze usage or serve ads, if enabled (consent, via cookies).
- Prevent fraud (legitimate interest).
- Meet legal requirements (e.g., taxes).
4. Sharing Your Data
We share data only as needed with:
- Service Providers: For hosting (e.g., hostinger.com), payments (e.g., paypal.com), shipping (e.g., UPS.com), or support (e.g., Zendesk]). We may share with analytics or ad providers, if used.
- Authorities: If required by law (e.g., tax audits).
- Business Transfers: During a sale or merger.
We use contracts to protect your data. Third parties like Google or Facebook, if used, have their own privacy policies.
Some providers may process data outside Ecuador. We use safeguards (e.g., standard contractual clauses) to comply with the Ley Orgánica de Protección de Datos Personales.
5. Data Security
We protect your data with:
- Encryption (e.g., SSL for payments, PCI-DSS compliant).
- Access controls.
- Fraud checks for transactions.
No system is fully secure, but we’ll notify you and authorities of any breach, as required.
6. Data Retention
We keep data only as needed:
- Order/payment data: [e.g., 5 years] for tax purposes.
- Account data: Until you delete it.
- Contact data: [e.g., 1 year] unless you request deletion.
- Analytics data, if collected: [e.g., 2 years].
We securely delete or anonymize unneeded data.
7. Your Rights
Under Ecuadorian law, you can:
- Access or correct your data (e.g., addresses, account).
- Delete your data (e.g., account, marketing lists).
- Object to or restrict processing (e.g., stop marketing).
- Transfer your data (portability).
- Withdraw consent (e.g., for cookies, emails).
Email yo@sacredvalleyswag.com to exercise rights. We’ll respond within 30 days.Â
8. Cookies
We use cookies for carts, functionality, and possibly analytics or ads. Manage preferences in our Cookies Policy.
9. Third-Party Links
Links to external sites (e.g., payment gateways) are not our responsibility. Check their privacy policies.
10. Children’s Privacy
Our Website is not for children under 16. We don’t knowingly collect their data. Contact us if this occurs.
11. Updates
We may update this policy. Check the Website for changes.
12. Contact
Email: yo@sacredvalleyswag.com